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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Ahlstrom products

The group "New Technologies" offers for review the products of the plant Ahlstrom: filter materials, medical fabrics, paper, release and label paper, food paper and packaging, filter paper for beverages, special paper, construction, finishing and furniture materials, padding paper, electrical insulation paper, tape substrates, abrasive bases, fibrous materials
  • Filter materials Ahlstrom
    Filter materials
    SafeCabin et al.
  • Medical fabrics, paper Ahlstrom
    Medical fabrics, paper
    PM2.5 PTFE, etc.
  • Graduation and label paper Ahlstrom
    Graduation and label paper
    Acti-V, Silca, etc.
  • Food paper and packaging Ahlstrom
    Food paper and packaging
    CelluStraw, PawPrin, etc.
  • Filter paper for drinks Ahlstrom
    Filter paper for drinks
    ClassicPod, ClassicCapsule, etc.
  • Special paper Ahlstrom
    Special paper
    PurposeFil, TechRelease, etc.
  • Construction, finishing and furniture materials Ahlstrom
    Construction, finishing and furniture materials
    Resin-Gard, WallStar, etc.
  • Padding paper Ahlstrom
    Padding paper
    SteelPro, Steel-Shield, etc.
  • Electrical Insulation paper Ahlstrom
    Electrical Insulation paper
    ASPA UKP-E, etc.
  • Tape substrates Ahlstrom
    Tape substrates
    MasterTape, Joint Tape, etc.
  • Abrasive bases Ahlstrom
    Abrasive bases
    FIBLEX, BLOTECH, etc.
  • Electrification Ahlstrom
    Electrification
    FortiCell LAB, AGM Media, etc.

NEW TECHNOLOGIES GROUP

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